Fundamentals of QA Web Seminar — What’s the Point: Principles of Quality Form Weighting and Scoring
Thursday, May 15, 2025 1:00pm CT What’s the Point: Principles of Quality Form Weighting and Scoring Once you’ve determined the essential call behaviors, the next step is to construct a scoring scheme that awards points for performance achievement. While all of your quality standards are important, some will stand out as being mission critical and therefore deserving of […]