Mark Your Calendar for the 2022 QATC Annual Conference!

September 19-21, 2022
Hilton Downtown Nashville

Join us for the 2021 Virtual Summit for QA & Training
September 13-30, 2021

With everything up in the air due to the resurgence of the Covid-19 virus this summer, we have been working hard to determine the best way forward with the 2021 QATC Annual Conference, and have come to the conclusion that we will hold another virtual event, The Virtual Summit for Quality Assurance & Training instead of the in-person event we were planning. While we are so sad that we can’t all be together in Nashville, we’re confident that this year’s alternative conference will be just as compelling an event.

The Virtual Summit for Quality Assurance & Training will take place from September 13-30, with almost 50 sessions from the previously planned conference presented live. There will be four one-hour sessions presented each Monday – Thursday workday. These sessions will be recorded for those that can’t make it to the live delivery and will be available throughout the month of October. You will be able to see even more sessions than you would if we were in Nashville!

We are working hard to finalize the sessions and coordinate schedules with all our speakers. Our many vendor sponsors will also be participating and you’ll be able to visit their online booths for information, giveaways, software demos, etc. We’ll have some special online events just for networking and fun, too. We hope to have all these details and schedule ready very soon.


Are you looking for one place to find the latest information on quality assurance and training trends and technologies in the call center? Do you attend other call center industry conferences and find only a handful of sessions that are applicable to your job? Would you like to have the opportunity to network with your QA and training peers and discuss your toughest problems?

If you answered YES to any of these questions, then you’ll want to attend the 2021 QATC Annual Conference this fall. In addition, you will:

  • Hear exciting speakers and industry experts
  • Explore the latest in quality and training technologies in the Sponsor Showcase
  • Network with your peers

You don’t want to miss this exciting event, so make your plans to attend now. Click here to register today!

For more information, use the links on the menu on the left-hand side of this page.

Need some help getting approval to attend the conference? Use our sample conference funding request document.