Networking is an important part of everyone's professional development. And nowhere is it more critical than in the rapidly changing world of contact centers trends and technologies.
You won't want to miss our Regional Meetings coming to a city near you. Spend a half-day with your quality assurance and training peers and discuss the issues of utmost concern to you. Learn from other people who do the same thing you do. QA and training professionals in call centers of all types and sizes have their own tricks and techniques. Maybe you have some that others haven't used - and vice versa. These are scheduled together with regional meetings from our sister association, the Society of Workforce Planning Professionals (SWPP).
Check back often to this page to see the dates and times of the Regional Meetings scheduled in your area.
Thursday, September 26, 2024 — Orlando, FL
Wednesday, October 9, 2024 — Phoenix, AZ