Transitioning Back to the Center from Work from Home
By Craig Montgomery, Answeron
A Feedback Action Plan
Just like any process, practice makes perfect. If you are an individual that regularly provides feedback, consider putting together a Feedback Action Plan and using it to fine-tune your delivery over time.
As you prepare to deliver feedback, pause along the way and answer the following questions:
- Describe the situation where feedback is required.
- Who is the intended receiver of the feedback?
- What is the information to be discussed?
- How do you plan to show consideration for the recipient?
- Do you feel confident in your ability to stay focused and practice active listening? What distractions concern you?
- What is the specific behavior you wish to address? Is the discussion about reinforcing a good behavior or pointing out behaviors that need to change?
- What are the consequences if the recipient chooses to change behavior or not change behavior?
- When and where will you provide this feedback?
- How will you respond if the person elects not to change?
- What is your motivation for giving this feedback?
- What questions will you ask to ensure recipient understands the feedback?
- Who are other people that can support you in providing the feedback if necessary?
After the feedback was delivered, ask yourself these questions:
- What went well about the session?
- What was most challenging?
- What did not go well and should have been handled differently?
- Did you use the action plan? What parts of the preparation helped you most?
- How comfortable were you in giving feedback?