Mark Your Calendar! 2019 QATC Annual Conference Tuesday-Thursday, September 17-19 Hilton Downtown Hotel, Nashville, TN Are you looking for one place to find the latest information on quality assurance and training trends and technologies in the call center? Do you attend other call center industry conferences and find only a handful of sessions that are applicable to your job? Would you like to have the opportunity to network with your QA and training peers and discuss your toughest problems? If you answered YES to any of these questions, then you’ll want to attend the Quality Assurance & Training Connection (QATC) Annual Conference this fall in Nashville, Tennessee. In addition, you will: Hear exciting keynote speakers and industry experts Explore the latest in quality and training technologies in the Sponsor Showcase Network with your peers You don’t want to miss this exciting event, so make your plans to attend now.  Click here … Continue reading Annual Conference