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Webinar — CX Transformation Takes a (Cross-Functional) Village

April 30, 2020 2:00 pm
April 30, 2020 3:00 pm
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CX Transformation Takes a (Cross-Functional) Village

2:00 PM, ET | April 30, 2020 | Duration: 60 mins

Forrester analyst Faith Adams will share why experience management must span across the enterprise – collaborating with stakeholders from digital, the contact center, operations, research, and more – and how those leading the charge for CX transformation can start to make it happen with best practices for the new realities of COVID-19 and the long run. Register Now

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