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QATC Web Seminar — Your Coaches Need Coaching, Too!

February 1, 2018 10:00 am
February 1, 2018 11:00 am
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United States

Your Coaches Need Coaching, Too!  Coaches play a key role in the success of your employees. Has your company adopted a particular coaching model and have all your coaches been trained? What do you do beyond that training to ensure your coaches are using the model properly and encouraging the reps for good work while also lining up plans for opportunities to improve? The speakers in this session will share what they’re doing and provide insight that could work in your contact center. -- Speakers: Debbie Short, Cokesbury, & Todd Gladden, PlanMen

Thursday, February 1, 2018
10:00-11:00 am CT

Click here to register:  https://swpp.webex.com/swpp/onstage/g.php?MTID=efbe58d021da9151f1c9a2e61227499d9

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