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QATC Web Seminar — Diagnosing and Coaching Performance Problems

November 1, 2017 1:00 pm
November 1, 2017 2:30 pm
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United States

Whether you coach frontline staff directly or train others how to do so, it's important to have a standard model for defining expectations, diagnosing performance gaps, and using the right approach for coaching.  In this session, you will learn about a performance management model that can be used to bring out the best performance of your staff.  We'll examine the main reasons for non-performance and what coaching techniques to use for each problem scenario.  – Speaker: Penny Reynolds

Wednesday, Nov. 1
1:00-2:30 pm CT

Click here to register:  https://swpp.webex.com/swpp/onstage/g.php?MTID=e4f0e14ae24d3c633efea7168961a2d20

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