Date: Tuesday, December 12, 2023
Time: 11:00 am-12:00 pm CT
Happy Agents = Happy Customers = Happy Business. Agents are the greatest asset in a Contact Center. A lot is demanded from them, both from the business and the customer. Are we really doing enough to motivate agents? Gamification is becoming more and more prevalent in today’s world – but get it wrong, and it’ll have the opposite effect. Get it right, and you have an engaged, motivated, and inspired community of agents. In this session we’ll explore how to create a gamification program to make agents the center of your success. – Speaker: Chris Mounce, Evaluagent
Click here to register for this web seminar.