We think a past attendee describes it best:
"If you work in or manage or are responsible for a contact center, you should be here. The amount of information, vendors, support and appreciation for the work we do was truly motivating and genuine. It was much more than an expo... it was 2-4 days packed with eye opening presentations that were both present and future facing. It was industry leaders with their finger on the pulse sharing experiences and best practices. Thank you, Johnstone Supply/The Ware Group, for allowing me to attend and have renewed focus and awesome ideas." - A. Norman, Customer Service Manager.