2021 QATC Annual Conference

Wednesday-Friday, September 15-17, 2021
Hilton Nashville Downtown Hotel • Nashville, TN

We missed being together in 2020, but we are going to be back in-person in September!  Please join us for the only conference designed specifically for Quality Assurance and Training professionals in the contact center.  Register today for the 2021 Quality Assurance & Training Connection (QATC) Annual Conference, which is set for Wednesday-Friday, September 15-17, at the Hilton Nashville Downtown Hotel in Nashville, TN.

The conference will kick off at 9:00 a.m. on Wednesday with an interactive keynote presentation.  After the keynote, we’ll begin the breakout sessions, with so many to choose from during the conference that you will have a hard time deciding which one to attend! We are working on our agenda now. We will end the event at noon on Friday after our closing session.

Here are the costs for the 2021 QATC Annual Conference:

Early Bird Registration through August 1, 2021

QATC Member Registration - $1,495
Non-Member Registration - $1,745
Conference Registration with One-Year QATC Membership - $1,790

Registration after August 1, 2021

QATC Member Registration - $1,595
Non-Member Registration - $1,845
Conference Registration with One-Year QATC Membership - $1,890

Bring your team and receive an additional $100 discount per person for three or more attendees from the same company.

The 2021 QATC Annual Conference will be held at the Hilton Nashville Downtown, an all-suite hotel located at 121 Fourth Avenue South, Nashville, TN 37201.  The hotel is in the heart of downtown Nashville, next door to the Bridgestone Arena. Broadway’s honky-tonks and the Country Music Hall of Fame are a block away. The QATC Annual Conference has a special conference rate of $269 per night at the hotel.  To reserve your room online, go to https://book.passkey.com/e/50145993.

Make your plans now to attend this unique conference to find the latest information on quality assurance and training trends and technologies and to network with your peers.   Registration is now open, so you can register online today!  You won’t find an event like this anywhere else!  Bring your whole team and get the multi-attendee discount with three or more attendees! 

Hope to see you in Nashville in September! We can’t wait to be back together!  Register today at https://www.cvent.com/d/hmqncs/4W.  

Here’s what previous attendees have said about the QATC Annual Conference: 

“I thoroughly enjoyed the event. Everything was well organized and the topics for discussion were awesome. I really enjoyed the exchange of encouragement. I think all QAs and Trainers should attend this conference.”

“I loved getting out of my bubble and seeing that there is a world that takes quality assurance seriously!”

“I was thrilled with having so many actionable items that I can take back to my organization. I also learned how other organizations have approached QA challenges and used QA to support their staff.” 

“What an awesome event! The participants were very engaged in the sessions. The conference always has such great energy!”

“It was wonderful how open everyone was to answering questions and having a dialogue. I love the information that is openly shared at this event.” 

“Great conference! Awesome success stories and information I can use tomorrow! Thank you for this platform.”

“The conference in general was an amazing experience for me. I wasn’t sure what to expect and you didn’t disappoint. I’m excited to start using some of the items learned during the conference. Very inspired to take our team to new levels!”

“It was so professional and such a friendly atmosphere. Networking was great and the variety of topics and speakers were amazing.”