Free E-Book from The Call Center School
Agents at Home: How to Start Your Online Training Program
With more at-home agents today, how do you take your in-person training online? What is the best way to train your remote team? As a trainer or learning and development professional, you may have more questions than answers.
The Call Center School has created an e-book to help you adapt. In this free e-book, you’ll learn:
- The importance of customer service training
- Formats and ways to train your remote team
- Technologies that help you move your training online
- The easiest, cost-effective way to move your curriculum online
Here is an excerpt from this exciting e-book:
What is the best way to train your remote team?
Whether you’re training new employees or existing ones, it is important to determine what type of remote training is best for you. Here is some guidance:
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Get your free e-book now at www.thecallcenterschool.com.